Terms, Policies, and Contact

CONTACT INFORMATION

TERMS OF SERVICE

OVERVIEW

  • This website is operated by Dao Body Shaper LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Dao Body Shaper LLC.
  • Dao Body Shaper LLC offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and conditions referenced herein or available by hyperlink.
  • These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
  • Please read these Terms of Service carefully before accessing or using our website.

SECTION 1 - ONLINE STORE TERMS

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any worms, viruses, or destructive code.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding credit card information) may be transferred unencrypted and involve:
    • Transmissions over various networks.
    • Changes to conform to technical requirements of connecting networks or devices.
  • Credit card information is always encrypted during transfer.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • We are not responsible if information on this site is not accurate, complete, or current.
  • Historical information is provided for reference only.
  • We reserve the right to modify content at any time.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue the Service without notice.
  • We are not liable for any modifications, price changes, or service suspensions.

SECTION 5 - PRODUCTS OR SERVICES

  • Certain products may be available exclusively online.
  • Products are subject to return or exchange according to our Return Policy.
  • We reserve the right to limit sales to specific regions or individuals.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order placed with us.
  • You agree to provide current, complete, and accurate purchase and account information.
  • For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

  • We may provide access to third-party tools.
  • Use of these tools is at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

  • Certain content may include materials from third parties.
  • We are not responsible for examining or evaluating third-party content.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

  • We may edit, copy, publish, and use any comments you submit.
  • You agree your comments will not violate any third-party rights.

SECTION 10 - PERSONAL INFORMATION

  • Submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

  • We reserve the right to correct errors, inaccuracies, or omissions.

SECTION 12 - PROHIBITED USES

  • You are prohibited from using the site for any unlawful purpose.
  • We reserve the right to terminate your use of the Service for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • Your use of the Service is at your sole risk.
  • The Service is provided 'as is' and 'as available'.

SECTION 14 - INDEMNIFICATION

  • You agree to indemnify, defend, and hold harmless Dao Body Shaper LLC and affiliates.

SECTION 15 - SEVERABILITY

  • If any provision is deemed unenforceable, the remaining provisions shall remain valid.

SECTION 16 - TERMINATION

  • These Terms of Service are effective unless terminated by either party.

SECTION 17 - ENTIRE AGREEMENT

  • These Terms constitute the entire agreement between you and us.

SECTION 18 - GOVERNING LAW

  • These Terms are governed by United States law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

  • You can review the most current version of the Terms of Service at any time.
  • Changes are effective immediately upon posting.

 

Privacy Policy

Last updated: December 30, 2024

This Privacy Policy describes how Dao Body Shaper LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://daobodyshapers.com/ (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically.
  • Changes will be reflected with an updated "Last updated" date.
  • Significant changes will be communicated as required by law.

2. How We Collect and Use Your Personal Information

We collect personal information from various sources, including:

a. Information We Collect Directly from You

  • Basic Contact Details: Name, address, phone number, email.
  • Order Information: Billing/shipping address, payment confirmation.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, carted, or added to wishlist.
  • Customer Support Information: Messages or details shared with us.

b. Information We Collect through Cookies

  • Device and browser information.
  • IP address and network connection details.
  • Usage patterns and interaction with our Services.

c. Information We Obtain from Third Parties

  • Shopify for store support.
  • Payment processors for transactions.
  • Third-party tracking technologies (e.g., cookies, pixels).

We treat all third-party information according to this Privacy Policy.

3. How We Use Your Personal Information

We use your information for the following purposes:

  • Providing Products and Services: Fulfilling orders, processing payments, managing accounts.
  • Marketing and Advertising: Personalized promotions, advertisements.
  • Security and Fraud Prevention: Detecting and preventing malicious activities.
  • Customer Communication: Providing support and updates.

4. Cookies

  • We use cookies to enhance user experience, analyze site traffic, and support our store powered by Shopify.
  • You can manage cookies through your browser settings, though disabling them may affect functionality.

For details, visit: Shopify Cookie Policy.

5. How We Disclose Personal Information

We may disclose personal information to:

  • Service Providers: Payment processors, customer support, analytics providers.
  • Business Partners: For marketing and operational purposes.
  • Legal Obligations: Compliance with laws, subpoenas, or regulatory requests.
  • Corporate Transactions: Mergers, acquisitions, or asset sales.

Categories of Personal Information Disclosed:

  • Identifiers (e.g., contact details, account information).
  • Commercial information (e.g., purchase records).
  • Internet activity (e.g., Usage Data).

6. User-Generated Content

  • Publicly shared content, such as product reviews, is accessible to others.
  • We are not responsible for third-party misuse of publicly shared content.

7. Third-Party Websites and Links

  • Our Site may link to third-party platforms.
  • Review their privacy policies before sharing personal information.

8. Children's Data

  • Our Services are not intended for children.
  • If you believe we have collected a child's data, contact us for removal.

9. Security and Retention of Your Information

  • We use appropriate security measures but cannot guarantee complete security.
  • Retention depends on legal, operational, and contractual requirements.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access/Know: View your collected information.
  • Delete: Request deletion of your data.
  • Correct: Update inaccurate data.
  • Portability: Transfer data to a third party.
  • Opt-out: Decline data sharing for advertising.
  • Limit Use of Sensitive Data: Restrict specific uses.
  • Withdraw Consent: Revoke previous consent.
  • Appeal: Contest our response to your requests.

To exercise these rights, contact us at the details below.

11. International Users

  • Your data may be transferred and processed in the United States.
  • We use appropriate safeguards, such as Standard Contractual Clauses, for international data transfers.

12. Contact Us

For questions or to exercise your rights, contact us:

Thank you for trusting Dao Body Shaper LLC with your personal information.

EXCHANGES ONLY POLICY

We do not accept returns; exchanges only. Please review the specific policies below based on the type of product you purchased.

Clothing Articles (Body Shapers and Other Garments):

  • You have 7 days after receiving your item to request an exchange.
  • Items must be in the same condition that you received them: unworn or unused, with tags, and in their original packaging.
  • A shipping fee of $8 applies to exchanges for sizes XS, S, M, L, and XL.
  • If there is a price difference between the original size and the new size, you must pay the difference.
  • Payment for the exchange shipping fee and any price difference can be made via cash, check, or PayPal.

To start an exchange, please contact us at daobodyshaperusa@gmail.com. Once your exchange request is approved, we’ll provide instructions on how and where to send your item.

Items sent back to us without first requesting an exchange will not be accepted.

Beauty Products, Vitamins, and Food Products:

  • All sales are final.
  • No returns or exchanges will be accepted for these items.

You can always contact us with any exchange questions at daobodyshaperusa@gmail.com.

Damages and Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Non-Exchangeable Items: Certain types of items cannot be exchanged, such as custom products (special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Processing Time: Once your exchange is approved and the shipping fee and any price difference are received, we’ll process your exchange promptly.

For any further assistance, don’t hesitate to reach out to us at daobodyshaperusa@gmail.com.

 

Shipping Policy


Last updated: December 30, 2024

Thank you for shopping with Dao Body Shaper LLC. Please read our Shipping Policy carefully to understand our shipping practices.

Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Delays may occur during high-volume seasons or due to unforeseen circumstances.

Shipping Confirmation

Once your order has been processed and shipped, you will receive a confirmation email with your shipping details.

Shipping Fees

Shipping fees are calculated at checkout and are non-refundable once the order has been shipped.

Lost, Missing, or Damaged Packages

  • Dao Body Shaper LLC is not responsible for lost or missing packages.
  • We are not responsible for any damage to products after they leave our facilities.
  • If you experience issues with your shipment, please contact the carrier directly for assistance.

Incorrect Shipping Information

  • Please ensure your shipping address is correct at checkout.
  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions or concerns about your order, please reach out to us:

Thank you for your understanding and support!

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